Privacy Policy

Effective Date: 1 Dec 2024

1. Introduction

Welcome to Kotiki Online ("Service", "we," "us," or "our"). Your privacy is important to us, and we are committed to protecting it through this policy. This Privacy Policy outlines the types of information we collect, how we use it, and the rights you have regarding your data.

By using Kotiki Online, you agree to the collection and use of your data as outlined in this policy.

2. Information We Collect

Account Information: Information such as username, email address, and password. If you use third-party sign-in services, we may collect associated information like display name and profile picture.
Profile Information: Optional information you provide to customize your profile, such as an avatar or bio.
Technical Information: Data such as device type, operating system, IP address, and in-game activity.
Payment Information: Billing and transaction details handled by third-party providers. Sensitive payment data is not stored by us.
Parental Consent Information: Details required to comply with regulations for children under applicable ages.
Chat Logs: Your messages to the Service (such as chat logs, private messages, and forum posts).

Data we collect automatically.

Data about your account and game progress

Your IP address and mobile device identifiers (such as your device ID)

Data about your device, such as device name and operating system, browser type and language

Data we collect with cookies and similar technologies (see more below)

Data about your use of the Service, such as gameplay data and your interactions with other players inside the Service

Data we collect from our partners, especially Google

Demographic data (such as to determine the coarse location of your IP address)

Data to fight fraud (such as refund abuse in games or click fraud in advertising)

Data from platforms that the games run on (such as to verify payment)

Data for advertising and analytics purposes, so we can provide you a better Service

Unity Analytics & Game Data Information:

When you play our games or access our Services, we may automatically collect and process game state information. We use Unity Analytics to collect gameplay and device information from our players. Data collected by Unity includes but is not limited to hardware specs, usage data, and custom event data (where applicable). For example, Little Lost Fox logs quest level and animal unlock information against your device model, operating system version, country of install and version of Valleys Between used. This data is collected and managed by Unity – see their General Data Protection Regulation (GDPR) FAQ for more info: https://unity3d.com/legal/gdpr and the Unity Privacy Policy: https://unity3d.com/legal/privacy-policy.

Crash data:

We use Unity Developer Services to automatically collect information when you access or use our Services. Unity Developer Services provide device information including data that could be considered personal data (machine ID), but this information is anonymized before it is retained. Log data may include your Device Specifications, country of install and crash data, including what action the game was trying to complete when the crash occurred. This data is collected and managed by Unity – see their General Data Protection Regulation (GDPR) FAQ for more info: https://unity3d.com/legal/gdpr and the Unity Privacy Policy: https://unity3d.com/legal/privacy-policy.

WHY DO WE COLLECT YOUR DATA

To make the Service work.

Create accounts and allow you to play our games and use our Service

Operate the Service

Verify and confirm payments

Provide and deliver products and services you request

Send you Service-related communications

To make the Service more suitable for our players.

Update and develop player profiles

Develop and improve the Service and player experience

Manage our relationship with you

Provide social features as part of the Service

Customize your Service experience

Respond to your comments and questions and provide player support

Send you related information, such as updates, security alerts, and support messages

Enable you to communicate with other players

To keep the Service safe and fair.

Analyze and monitor use of the Service and its social features

Moderate chats either automatically or manually

Take action against fraudulent or misbehaving players

To analyze, profile, and segment.

In all of the above cases and purposes, we may analyze, profile and segment all collected data.

WHO CAN SEE YOUR DATA

Apart from the outself, your data can be accessed by others in the following situations:

OTHER PLAYERS AND USERS.

Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.

GOOGLE

You download Kotiki Online Android App from the official Google Playstore and you have to respect their privacy policies then.

Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Service, available at http://www.google.com/analytics/terms/us.html, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.

PUBLIC AUTHORITIES

In order to combat fraud and illegal activity, we may provide data to public authorities in response to lawful requests. We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.

INTERNATIONAL DATA TRANSFERS

Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. Adequate safeguards that our partners may use include standard contractual clauses approved by EU Commission and the Privacy Shield certification in case of transfers to the USA.

3. How We Use Your Information

We use your data to:

Provide, personalize, and maintain the game experience
Facilitate user interactions and community features
Process payments and deliver in-game purchases
Enforce our Terms of Service and prevent misuse
Communicate important updates, promotions, and support responses
Conduct analytics to improve game performance and user satisfaction
Comply with legal and regulatory requirements

4. Data Sharing and Disclosure

We may share your data with:

Service Providers: Companies assisting in game operations.
Legal Authorities: When required by law.
Other Users: Information shared publicly, like in chat or forums.
Business Partners: In mergers, acquisitions, or asset transfers.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember preferences, and gather usage statistics. You can manage cookie settings through your browser or device settings.

6. Children's Privacy

We take special care to protect the privacy of children. For users under 13 (or the applicable age of consent in your jurisdiction), parental consent is required before creating an account. If you believe a child has provided personal information without parental consent, please contact us, and we will take steps to delete it.

7. Security Measures

The security of your information and the safety of our players are top priorities for our organization. However, no data system, including the internet, can be guaranteed to be completely secure. While we strive to protect your information, we cannot promise that using our services will be entirely risk-free. We strongly encourage all players to exercise caution when using the internet, including our platform. This includes never sharing passwords, contact details, or other personal information either within or outside of our services.

8. Your Rights

Depending on your location, you may have certain rights regarding your data, such as:

Accessing the personal information we hold about you
Requesting corrections or deletions of your data
Withdrawing consent for certain types of data processing

To exercise these rights, contact us at [email protected].

9. Third-Party Links

Our game may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal, regulatory, or operational reasons. Changes will be posted in the game and on our website. Continued use of the game after updates constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: [email protected]